FOR CARRIERS AND FORWARDERS
Understand the trip. Start with the right questions.
Practical guides to updates, working agreements and information freshness. Useful before you choose a service.
What information do you need about a hired vehicle's trip?
A practical dispatcher checklist: participants, position recording time, operational updates and what to do when fresh information is missing.
Read guideHow to organise customer updates during a freight trip
Agree on the content of an update, separate facts from expectations and choose information that helps the customer make a decision.
Read guideLast known position: why the recording time matters
Understand position age, distinguish recording from delivery and review gaps in a route when updates arrive late.
Read guideNext step
Start with one of your trips
Tell us how you get updates from drivers and what is missing. We will choose one workflow to test together.
Discuss a pilotScope, devices and terms are agreed before onboarding.